897jl Privacy Policy
At 897jl, your personal data is treated with the same level of care we bring to every part of the platform. This Privacy Policy explains exactly what information we collect, why we collect it, how it is used, and what rights you have under the Philippines Data Privacy Act of 2012 (Republic Act No. 10173). We believe transparency builds trust — and trust is the foundation of everything we do.
Our Commitment
How 897jl Protects Your Privacy
Six core principles guide how we handle every piece of data you share with 897jl — from the moment you register to every transaction you make.
All data transmitted between your device and 897jl's servers is protected by 256-bit SSL/TLS encryption. Your login credentials, payment details, and personal information are never transmitted in plain text over any network.
897jl does not sell, rent, or trade your personal information to third parties for marketing or advertising purposes — ever. Your data is used exclusively for platform operations, compliance obligations, and improving your experience.
897jl fully complies with the Philippines Data Privacy Act of 2012 (R.A. 10173) and its Implementing Rules and Regulations. We are registered with the National Privacy Commission (NPC) and adhere to all applicable data protection standards for licensed gaming operators.
Personal data is stored on secured servers with restricted access controls, regular security audits, and intrusion detection systems. Payment credentials such as GCash and BPI account details are never stored on 897jl's servers after transaction processing.
You retain meaningful control over your personal data. You can request access to, correction of, or deletion of your data at any time. You can also withdraw marketing consent, request data portability, or raise a privacy complaint directly with our Data Protection Officer.
897jl applies the principle of data minimization — we only collect information that is strictly necessary for the purpose it is needed. We do not collect sensitive personal information beyond what PAGCOR KYC and AML compliance requirements mandate.
Introduction
This Privacy Policy ("Policy") is issued by 897jl ("the Platform", "we", "us", "our") and governs the collection, use, storage, sharing, and protection of personal data belonging to all users ("Player", "you", "your") of the website located at https://897jl.net and all associated gaming services, features, and content.
897jl operates as a PAGCOR-registered online gaming platform serving Filipino players across the Philippines — from Manila and Makati to Cebu, Davao, and Quezon City. In carrying out our operations, we necessarily process personal information in order to verify player identities, facilitate financial transactions, comply with anti-money laundering (AML) regulations, and deliver a safe, personalized gaming experience.
This Policy is drafted in full compliance with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations (IRR), and the applicable circulars of the National Privacy Commission (NPC) of the Philippines. It supplements our Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.
By creating a player account with 897jl, completing identity verification, or otherwise using any feature of the platform, you confirm that you have read and understood this Policy and that you freely consent to the processing of your personal data as described herein.
Personal Data We Collect
897jl collects the following categories of personal data. We collect only what is necessary for the specific purpose identified in each category and retain it no longer than required under Section 06 of this Policy.
| Category | Examples | Required? |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality, government-issued ID number (PhilSys, passport, UMID, SSS ID, driver's license, voter's ID) | Yes — KYC |
| Contact Data | Mobile number, email address, residential address (city/province) | Yes — Account |
| Financial Data | GCash number, PayMaya account, BPI/BDO/Metrobank account details (for payout purposes), deposit and withdrawal transaction history | Yes — Transactions |
| Gaming Data | Game session records, wager amounts, win/loss history, bonus participation, responsible gaming tool usage | Yes — Platform |
| Technical Data | IP address, device type, browser type, operating system, cookies and session identifiers | Automatic |
| Communications Data | Live chat transcripts, support emails, feedback submissions | When used |
| Marketing Preferences | Communication opt-ins/opt-outs, promotional campaign interactions | Optional |
897jl does not intentionally collect sensitive personal information as defined by R.A. 10173 — such as racial or ethnic origin, religious affiliation, health data, or political opinions — unless it is directly relevant to a specific compliance requirement and you have given explicit consent.
How We Collect Personal Data
897jl collects your personal data through the following channels and interactions:
- Direct Registration: When you create your 897jl account, you directly provide us with your name, contact details, date of birth, and preferred payment method.
- KYC Verification: When you submit identity documents to complete Know Your Customer (KYC) verification, we collect and process the information contained in those documents to confirm your eligibility to play.
- Deposits and Withdrawals: Financial transaction data is collected each time you fund your account via GCash, PayMaya, BPI, BDO, or Metrobank, and each time you request a payout.
- Platform Usage: Gaming activity data is automatically generated and recorded as you use the platform — including every game session, wager, spin, and bingo card purchase.
- Technical Collection: Our servers automatically log technical data including your IP address, browser type, device identifiers, and session cookies whenever you visit or interact with the 897jl website.
- Customer Support: When you contact our support team via live chat or email, we record the content of those communications to resolve your query and improve service quality.
- Cookies and Tracking Technologies: As detailed in Section 07, we use cookies and similar technologies to maintain your session, remember your preferences, and analyze aggregate usage patterns on the platform.
Purpose & Legal Basis for Processing
897jl processes your personal data only where we have a valid legal basis to do so under R.A. 10173. The following table outlines our primary processing purposes and the corresponding legal basis for each:
| Purpose | Legal Basis |
|---|---|
| Account registration and identity verification (KYC) | Performance of contract; Compliance with PAGCOR regulations |
| Processing deposits and withdrawals | Performance of contract |
| Anti-money laundering (AML) monitoring and reporting | Compliance with legal obligation (AMLC regulations) |
| Fraud detection and platform security | Legitimate interest; Compliance with legal obligation |
| Responsible gaming monitoring and player protection | Compliance with PAGCOR regulations; Legitimate interest |
| Customer support and dispute resolution | Performance of contract; Legitimate interest |
| Platform analytics and service improvement | Legitimate interest |
| Promotional and marketing communications | Consent (you may withdraw at any time) |
Data Sharing & Third Parties
897jl does not sell, rent, or trade your personal data to any third party for commercial purposes. We may, however, share your data with the following categories of recipients where strictly necessary and lawful:
- PAGCOR: As our regulatory authority, PAGCOR may require access to player account data, transaction records, and identity documentation as part of its regulatory oversight functions. We are legally obligated to cooperate with such requests.
- Anti-Money Laundering Council (AMLC): In compliance with the Anti-Money Laundering Act (AMLA) and its amendments, 897jl may be required to file Covered Transaction Reports (CTRs) or Suspicious Transaction Reports (STRs) containing player financial data with the AMLC.
- Payment Service Providers: GCash, PayMaya, BPI, BDO, and Metrobank receive the minimum transaction data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and applicable BSP regulations.
- Identity Verification Service Providers: Third-party KYC technology partners may assist in verifying the authenticity of your identity documents. These partners are bound by strict data processing agreements and may not use your data for any purpose other than verification.
- Game Technology Providers: Game providers supplying slots, bingo, live casino, and fishing games to the 897jl platform may receive session and game outcome data to ensure seamless gameplay and accurate RTP reporting. Player identity data is not shared with game providers.
- Law Enforcement and Courts: Where legally required by a valid court order, subpoena, or lawful directive from a Philippine law enforcement authority, 897jl will disclose the minimum information necessary to comply with that requirement.
- Cloud and Hosting Infrastructure Providers: Our platform infrastructure is hosted on secured cloud services. These providers act as data processors under binding agreements and do not independently access or use player data.
In all cases of data sharing, 897jl requires that the receiving party maintains appropriate technical and organizational security measures consistent with the standards required under R.A. 10173 and its IRR.
Data Retention
897jl retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law and regulatory obligations. The following retention periods apply:
- Account and Identity Data: Retained for the duration of your active account, plus a minimum of five (5) years after account closure, in accordance with PAGCOR licensing conditions and AMLC record-keeping requirements.
- Financial Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, as required by the AMLA and PAGCOR regulations.
- KYC Documents: Retained for the duration of your account, plus five (5) years after closure. Copies of government-issued IDs are stored in encrypted form with restricted access.
- Gaming Activity Data: Retained for five (5) years to support dispute resolution, responsible gaming monitoring, and regulatory audit requirements.
- Customer Support Communications: Retained for two (2) years from the date of the interaction, unless the communication relates to an ongoing investigation or dispute.
- Technical and Cookie Data: Session cookies are deleted when you close your browser. Persistent analytics data is retained for up to thirteen (13) months in aggregated, anonymized form.
- Marketing Preference Data: Retained until you withdraw consent or request deletion. Opt-out records are retained indefinitely to ensure we do not inadvertently resume communications.
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized using industry-standard data destruction protocols. Where data cannot be immediately deleted due to ongoing legal proceedings or regulatory holds, it is flagged and access-restricted pending completion of those proceedings.
Cookies & Tracking Technologies
897jl uses cookies and similar tracking technologies to operate the platform, maintain your login session, and understand how players interact with the site. The following types of cookies are used:
- Strictly Necessary Cookies: These cookies are essential for the platform to function. They maintain your authenticated session, remember your language preference, and enable core security features. These cookies cannot be disabled without affecting platform functionality.
- Performance and Analytics Cookies: These cookies collect anonymized data about how players navigate the platform — which pages are visited most often, how long sessions last, and where errors occur. This data is used to improve platform performance and user experience.
- Functional Cookies: These cookies remember your preferences such as display settings and responsible gaming tool configurations, so you do not need to re-enter them on each visit.
- Marketing Cookies: Only placed with your prior consent, these cookies track whether you have engaged with promotional content on the 897jl platform. 897jl does not use cross-site tracking cookies for advertising on third-party websites.
You can control cookie preferences through your browser settings. Most modern browsers allow you to block or delete cookies. Note that disabling strictly necessary cookies will prevent you from logging in to your 897jl account. For instructions on managing cookies in your specific browser, refer to your browser's help documentation.
Your Data Subject Rights
Under the Data Privacy Act of 2012 (R.A. 10173), you have the following rights with respect to your personal data held by 897jl. These rights are exercisable at any time by contacting our Data Protection Officer as described in Section 11:
You have the right to request a copy of the personal data we hold about you, information about how it is processed, and the recipients to whom it has been disclosed.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. Certain corrections may require re-submission of supporting documentation.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected. This right is subject to our legal and regulatory retention obligations — we cannot erase data that we are legally required to retain.
You have the right to object to the processing of your personal data for direct marketing purposes. Once you object, we will cease all marketing communications immediately and permanently.
You may request that we provide your personal data in a structured, commonly used, and machine-readable format so that it can be transferred to another data controller of your choice, where technically feasible.
In certain circumstances — such as where you contest the accuracy of your data or have objected to processing — you can request that we restrict processing to storage only while the matter is resolved.
If you believe 897jl has breached your data privacy rights, you have the right to file a complaint directly with the National Privacy Commission (NPC) of the Philippines at www.privacy.gov.ph.
897jl will respond to all verified data subject requests within fifteen (15) business days of receipt, in accordance with the NPC's prescribed response timelines. We may extend this period by a further fifteen (15) days where requests are complex or numerous, with prior notice to you.
Data Security Measures
897jl implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:
- 256-bit SSL/TLS Encryption: All data in transit between your browser and our servers is encrypted using industry-standard TLS protocols. Our SSL certificate is maintained current at all times.
- Encryption at Rest: Sensitive data fields — including government ID numbers, payment account references, and authentication credentials — are encrypted at the database level using AES-256 encryption.
- Access Controls: Access to personal data within 897jl's systems is restricted on a strict need-to-know basis. Staff access is role-based, logged, and regularly audited. Privileged access requires multi-factor authentication.
- Intrusion Detection and Prevention: Our network infrastructure is monitored 24/7 by automated intrusion detection systems. Suspicious activity triggers immediate alerts and investigation protocols.
- Regular Security Audits: 897jl conducts periodic penetration testing and vulnerability assessments to proactively identify and remediate security weaknesses before they can be exploited.
- Data Breach Response: In the event of a personal data breach that poses a real risk of harm to affected players, 897jl will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, and will notify affected players promptly thereafter, in accordance with NPC Circular 16-03.
- Staff Training: All 897jl personnel who handle personal data receive mandatory data privacy training upon onboarding and refresher training annually.
Minors & Age Restriction
897jl strictly prohibits the registration or use of the platform by any individual under the age of 21 years, as required by PAGCOR regulations governing online gaming in the Philippines. We do not knowingly collect personal data from anyone below this age threshold.
Our age verification process requires all registering players to submit a valid Philippine government-issued ID confirming their date of birth prior to full account activation. Any account discovered to have been registered using falsified age information will be immediately suspended, with all associated funds subject to review and possible forfeiture.
If you are a parent or guardian and you believe that a person under 21 in your care has accessed or registered on the 897jl platform, please contact us immediately at [email protected]. We will investigate promptly, close the account, and return any deposited real funds to a verified adult account holder upon confirmation of identity.
897jl does not direct any marketing communications toward individuals under 21 years of age, and we do not use personal data from underage users for any purpose other than closure and investigation of the relevant account.
Data Protection Officer
897jl has designated a Data Protection Officer ( DPO) responsible for overseeing compliance with this Privacy Policy and with the Data Privacy Act of 2012. The DPO is your primary point of contact for all data privacy matters, including the exercise of your data subject rights.
To exercise any of your rights under Section 08, or to raise a privacy concern, complaint, or inquiry, you may contact our Data Protection Officer through the following channel:
- Email: [email protected]
- Subject Line: "Data Privacy Request — [Your Account Username]"
- Response Time: Within fifteen (15) business days of verified receipt
When submitting a data subject request, please include your full name as registered on your 897jl account, a clear description of the right you wish to exercise or the concern you wish to raise, and a copy of a valid government-issued ID to verify your identity. Requests submitted without sufficient identification details may be delayed while we seek to verify your identity.
If you are not satisfied with our response to your privacy complaint, you have the right to escalate the matter to the National Privacy Commission (NPC) of the Philippines, which is the independent regulatory body responsible for enforcing R.A. 10173. Complaints may be filed through the NPC's official website.
Changes to This Policy
897jl reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws and regulations, PAGCOR licensing requirements, or the features and services offered on the platform.
When we make material changes to this Policy, we will notify registered players by posting a prominent notice on the 897jl website and, where we hold a valid email address for your account, by sending you an email notification at least fourteen (14) days before the changes take effect. The updated Policy will be accessible at https://897jl.net/privacy-policy at all times.
The "Last Updated" date displayed at the top of this page reflects the date of the most recent revision. Continued use of the 897jl platform following the effective date of any updated Policy constitutes your acceptance of the revised terms. If you do not agree with any modification, you should cease using the platform and contact our Data Protection Officer to request account closure and deletion of your personal data, subject to applicable retention obligations.
We encourage you to review this Policy periodically so that you remain informed about how 897jl protects your personal information. Prior versions of this Policy are available upon request from our Data Protection Officer.
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